Straight talk, worth it or not?

Unparalleled beach location with a stunning private pool. Delicious breakfast included, and friendly staff ensured our stay was enjoyable.

Poor management response to cleanliness issues. multiple maintenance problems significantly hurt the overall experience.

Perfect Tropical Retreat for Solo Travelers!

I had a delightful stay, enjoying the infinity pool views and relaxing yoga sessions. The staff went out of their way to make my experience special, even offering local dining recommendations. Renting a bike added to my adventure! Don’t miss the outdoor fire pit for evening relaxation.

The ocean front views were breathtaking and

the access to the private beach was a highlight of our stay. The staff was friendly and provided excellent service. However, we faced some issues with the jacuzzi being out of order during our visit.

Not Ideal for Those Who Love Peace

The room with a hot tub was excellent. The staff, although friendly, were overwhelmed by the issues we faced.

the room was nice and well-equipped, right on the beach. the white sand was beautiful and quiet, perfect for families. breakfast was good, and the friendly staff really stood out. we also enjoyed the relaxing mayan clay treatment available here.

would recommend.

the ac unit struggled to keep the room cool. the free yoga classes were a nice bonus. had access to hammocks all day. the private jacuzzi was relaxing after a long day on the beach.

We had a fantastic time during our stay! The beachfront cabana provided us with stunning views of the ocean, and we especially enjoyed starting our day with morning yoga on the beach. The serene atmosphere made it easy to unwind and connect with each other. Alejandro was attentive and made sure we had everything we needed at the beach.

In my wife’s opinion, the pool area lacked shallow sections for kids, making it less than ideal for families.

The breakfast here is a delightful treat, especially those homemade sausages that hit the spot every morning! The beach is a stunning stretch of sand, perfect for lounging and soaking up the sun. Plus, the friendly staff really made our stay more enjoyable.

The shower was a bit pesky, leaving a small puddle, and the water could go lukewarm after a while. Also, just a heads up, more trash cans in the rooms wouldn’t hurt!

Beautiful beach with stunning views. The breakfast selection is delicious and healthy, which I loved. Unfortunately, room maintenance needs improvement. The staff seemed overwhelmed, and service was slow at times. Convenient bike rentals nearby for exploring.

My stay at Maya Tulum By G Hotels was largely positive due to the stunning beachfront location and beautifully landscaped grounds. The hotel offers a peaceful atmosphere, with plenty of areas to relax and enjoy refreshments. The breakfast selection was diverse and delicious, with fresh options available each morning. Additionally, the beach provided a scenic backdrop, perfect for unwinding after a busy day of work.

The room maintenance and guest service need improvements.

Maya Tulum By G Hotels offers a stunning beachfront location with beautifully landscaped grounds. The atmosphere feels peaceful and perfect for relaxation. Rooms boast rustic décor highlighting local charm. Breakfast options deliver variety and deliciousness every morning. I'm impressed by the beach setup with hammocks and deck chairs. However, maintenance on rooms needs attention. Some areas appear dated and could use a refresh. Guest service faced issues as staff training seemed inadequate. some requests took longer than expected to get seen to. Overall, a lovely setting, but improvements in service and room upkeep would elevate the experience significantly.

I thoroughly enjoyed the beachfront views and beautifully landscaped gardens at Maya Tulum By G Hotels. The serene atmosphere created a peaceful retreat, easy for seniors like me to navigate and relax while soaking in the stunning surroundings.

Improve staff training for better service.